Online exam portals reject documents for predictable, preventable reasons. The photo is too large. The signature has a grey background. The marksheet PDF exceeds the limit displayed by the portal. The Aadhaar shows all 12 digits when the form wanted a masked copy. None of these take more than a few minutes to fix — if you know what each portal expects before you start filling the form.
Quick checklist
- ✓Photo — follow the selected portal's workflow; some request a prepared JPG while current SSC and RRB notices use live capture
- ✓Signature — follow the current format, ink, dimensions and KB instructions; these differ by portal
- ✓Certificate PDFs — marksheets, degree certificate and category proof compressed only to the limit shown by the current form
- ✓Aadhaar — masked copy with only the last 4 digits visible, compressed to the portal's document limit
What do exam portals actually need for your photo?
Current workflows differ. IBPS publishes a 20–50 KB prepared photo; UPSC (and NDA/CDS on the same portal) publishes 20–200 KB and no fixed photo pixels, while the current SSC and RRB notices cited in the registry use live capture. These workflows should not be compared with an ordinary adult Passport Seva application: the adult's photograph is captured at the PSK/POPSK, while the 630×810 px guidance belongs to the overseas mission workflow.
The safest approach: use the exam document package tool, which applies the stored KB and pixel target for the selected preset. Check its source and verification status first; a needs-review entry must be confirmed in the current form. For a detailed breakdown of photo specs by exam, see the exam requirements directory.
Visual rules are also portal-specific. Follow the current notice for glasses, background, recency, expression and framing rather than assuming that one passport-photo checklist applies to every exam.


How do you prepare a digital signature for exam forms?
Follow the current notice's ink, paper, format, dimensions and KB band. Take a clear photo or scan in even light and keep the complete signature visible. SSC, IBPS and SBI record 10–20 KB prepared signatures; UPSC instead records one 20–100 KB image containing three signatures vertically. These are not interchangeable workflows.
Use a transparent signature only when the destination accepts PNG or the image is being overlaid on a document. When a portal requires JPG/JPEG, export a white-background JPG instead. The transparent signature tool does this in one click. For a broader walkthrough of portal signature rule, read how to sign an exam application form in India.
If your signature is the right content but the wrong dimensions or KB, use the signature resize tool to hit the selected target without redoing the whole process. It keeps your aspect ratio intact so the signature doesn't look squashed.
How do you compress certificate PDFs for exam portals?
Certificate limits are set by the active form and are not stored in the photo/signature registry. Read the document field's size and format instructions before compressing; do not apply a generic 50 or 100 KB target to every certificate.
A safer document workflow:
- 10th and 12th marksheets — extract only the pages the form requests using the PDF split tool, then compress.
- Degree or diploma certificate — keep the required page legible and compress to the limit displayed by the current field.
- Caste, category, income or domicile certificate — include the complete requested certificate and preserve readable seals and text.
- Experience letter or NOC — combine only the pages the form requests, in the stated order and format.
Enter the exact limit shown by the active field in the custom PDF compress tool. The full compression guide at how to compress a PDF explains what to do when a document won't go below a certain size.
Why must you mask your Aadhaar before uploading?
UIDAI recommends sharing a masked Aadhaar — one with only the last 4 digits of the 12-digit number visible — whenever the full number isn't legally required. Most exam portal identity proofs fall into that category. Masking hides the first 8 digits under a black box that is burned into the image pixels and cannot be removed.
The black box must be burned into the image, not just overlaid. Some PDF editors let you add a black rectangle but also let anyone delete it. A proper masking tool converts the mark into pixels so the original digits are gone. Read the full guide on how to mask your Aadhaar before sharing it to see which approaches are secure and which aren't.
After masking, compress the resulting image or PDF to the portal's document limit. Masked Aadhaar is typically a single page and compresses easily to under 100 KB.
Document size limits by portal
| Portal | Photo limit | Signature limit | Document PDF limit |
|---|---|---|---|
| SSC (CGL, CHSL, MTS) | Live capture | 10–20 KB | Confirm the current notice |
| UPSC (CSE, NDA, CDS) | 20–200 KB | 20–100 KB | Confirm the current notice |
| IBPS (PO, Clerk, SO) | 20–50 KB | 10–20 KB | Confirm the current notice |
| Railway (RRB NTPC, Group D) | Live capture in the cited notice | Current figures need review | Confirm the current notice |
| NTA (NEET, JEE) | 10–200 KB | 4–30 KB | Confirm the current notice |
| SBI PO / Clerk | 20–50 KB | 10–20 KB | Confirm the current notice |
Always verify against the official notification for your specific cycle. The exam requirements directory links directly to each portal's current instructions.
The complete document preparation workflow
Preparing all four document types in the right order saves time and avoids having to redo steps. Here is the sequence that works:
- Step 1 - Photo. Take or select a recent photo on a white background. Use the exam package tool to resize it to the stored KB target and published pixel dimensions where available. Confirm the current exam notification before submitting.
- Step 2 - Signature. Sign on white paper, photograph it, crop to the signature area. Remove the background if the portal requires transparent PNG. Resize to the KB target.
- Step 3 - Scan certificates. Scan in greyscale at 200 DPI. Colour scanning triples the file size for documents that are black-on-white. If you don't have a scanner, photograph each page flat against a neutral surface in good daylight.
- Step 4 - Extract required pages. If a marksheet PDF has 8 pages but the portal only needs the final results page, use PDF split to extract it before compressing. Fewer pages means a much smaller output.
- Step 5 - Compress each document. Hit the portal's KB cap per document using PDF compress. If you need to combine multiple documents first, merge them, then compress the result. See how to merge PDF files free for that step.
- Step 6 - Mask your Aadhaar. Open the masking tool, cover the first 8 digits, download the masked copy, then compress it if needed.
- Step 7 - Upload. Keep all files in one folder named after the exam and cycle. That way, if the portal times out mid-upload, you can find every file immediately.
Common mistakes and how to fix them
| Mistake | Why it fails | Fix |
|---|---|---|
| Photo outside the current field's stated band | Prepared uploads may enforce both a minimum and a maximum | Use the selected stored target, then compare it with the live form |
| Signature with grey background | Phone photos in poor light pick up shadow tone | Scan in good light or remove background with transparent signature tool |
| Certificate exceeds the displayed PDF limit | Document limits vary by form and field | Compress to the displayed limit while checking that text and seals remain readable |
| Full Aadhaar (all 12 digits visible) | Some portals flag full Aadhaar uploads; also a privacy risk | Mask to show only last 4 digits before uploading |
| Wrong photo dimensions for the portal's stated spec | Some portals publish a required width × height; a mismatch is rejected | Check the requirements page for your exam and match its stated size |
| PDF contains pages the form did not request | Extra pages consume the file budget and may make the upload unclear | Extract only the explicitly requested pages, then compress |
Frequently asked questions
What file size should my exam photo be?
There is no universal exam-photo size. IBPS publishes a 20–50 KB prepared photo, UPSC publishes 20–200 KB, and current SSC applications capture the photograph live. Check the current notice for your exact exam and cycle.
Can I upload a colour scan of my marksheet, or does it need to be greyscale?
Use the colour mode requested by the form. Greyscale can reduce file size for text-only pages, but it may remove colour information from seals, stamps or annotations, so preview the result before submitting.
Does my Aadhaar need to be masked for exam applications?
Most exam portals accept masked Aadhaar for identity proof. UIDAI recommends sharing a masked copy (only the last 4 digits visible) whenever the full number isn't legally required. Check your portal's instruction; if it doesn't specifically ask for the full number, share the masked version.
How far can I compress a certificate PDF?
Compress only to the limit shown by the active form and inspect every page afterward. Very tight targets can make text, stamps, signatures or QR codes unreadable; extract unneeded pages before reducing quality further.
